Originally posted by r3coiL
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You have his number, the fact the he ordered ID block only lends to the level of harassment he is willing to pursue. Cell? He is now causing you measurable monetary damage as well that will be printed on a sweetly organized monthly statement. Lawyer, a good idea to put the breaks on him and at the start of the conversation I would slip in acknowledgment that the conversation is being recorded for customer satisfaction .. or at least provide the rhythmic beeps required in some states ;)
Sounds like he's just a douche.
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