heya,
a school where i consult recently experienced a pretty major foul up with their web site. while being hosted at a company who has been pretty reliable for me in the past, jaske.com, one of the DNS servers was owned and used to send out massive phishing emails. this resulted in your standard script kiddie cleanup, except for the fact that in the process (once we were assured that the boxes were fixed and all sites were up and running again) the break-in occurred again, with more downtime and so forth.
in the end, i think the techs just gave up and moved everyone to another machine. in the process, they managed to delete the entire forum database of users and posts (users which i setup for the school, allowing all teachers to post homework, schedules, etc. a nice system and i'm not looking forward to configing all those forums and user permissions again) and generally make a mess of things. after many calls went unreturned we've decided to hell with them and we'll get hosting somewhere else.
Mister Google turned up many providers for me, but aside from their basic package prices, searching on the web can't really provide deep insight into how clueful or clueless companies are. Does anyone have any favorite providers that they'd care to recommend? Those of you whom i know pretty well here have your shit wired together and your opinions count with me.
The school is a non-profit, so a provider that offers a package with lower rates for such an organization would be nice. Other than the PHP bulletin board (which specific one a provider supports doesn't matter to us... they all work basically the same way and we're not restoring from a backup) the school doesn't do anything fancy with their web presence. Nepotism works fine with me, so feel free to whore your own companies... if i dig you i'll go with your people.
Thanks for the insight... don't wanna go through this same type of mess again in six months by picking some company that looks professional but turns out to be two guys who turned their garage into a hardware shop / hosting provider / chiropractic care center. you know, i'm trying to avoid an operation like this.
a school where i consult recently experienced a pretty major foul up with their web site. while being hosted at a company who has been pretty reliable for me in the past, jaske.com, one of the DNS servers was owned and used to send out massive phishing emails. this resulted in your standard script kiddie cleanup, except for the fact that in the process (once we were assured that the boxes were fixed and all sites were up and running again) the break-in occurred again, with more downtime and so forth.
in the end, i think the techs just gave up and moved everyone to another machine. in the process, they managed to delete the entire forum database of users and posts (users which i setup for the school, allowing all teachers to post homework, schedules, etc. a nice system and i'm not looking forward to configing all those forums and user permissions again) and generally make a mess of things. after many calls went unreturned we've decided to hell with them and we'll get hosting somewhere else.
Mister Google turned up many providers for me, but aside from their basic package prices, searching on the web can't really provide deep insight into how clueful or clueless companies are. Does anyone have any favorite providers that they'd care to recommend? Those of you whom i know pretty well here have your shit wired together and your opinions count with me.
The school is a non-profit, so a provider that offers a package with lower rates for such an organization would be nice. Other than the PHP bulletin board (which specific one a provider supports doesn't matter to us... they all work basically the same way and we're not restoring from a backup) the school doesn't do anything fancy with their web presence. Nepotism works fine with me, so feel free to whore your own companies... if i dig you i'll go with your people.
Thanks for the insight... don't wanna go through this same type of mess again in six months by picking some company that looks professional but turns out to be two guys who turned their garage into a hardware shop / hosting provider / chiropractic care center. you know, i'm trying to avoid an operation like this.
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