Formatting Phone Numbers... which way is best these days?

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  • Deviant Ollam
    Semi-Professional Swearer
    • May 2003
    • 3417

    #1

    Formatting Phone Numbers... which way is best these days?

    With the natural uptick in forum views that happens around now, i'm posting this so as to get a wider range of responses, etc.

    I think a lot about phone numbers. Phone systems have always fascinated me since I was little, but also the social and linguistic context of how phone numbers are a part of our lives also is a cool topic, at least for me. Growing up through the era of area code splitting (and the howls and cries from folk who were affected by that) or learning the story of Cheshire Catalyst and the 321- area code down around the NASA Cape in Florida, etc. These are all very cool bits of culture to me.

    My question today isn't so much aesthetic or cultural, however. It is decidedly technological. Here it is...

    People format their phone numbers in a myriad of ways. For their own reasons of taste, some people use hyphens while others use periods. Some people insist on putting area codes in parenthesis while others feel that this is arcane and say "all US numbers are ten digits!" I've even seen slapdash spacing, inconsistent useage of country codes, etc. In this vein, I ask: What do you think is the best way to format a telephone phone number on a business card, email signature, etc. in order to make it understandable by the maximum range of both persons and technological systems?

    It's that second part that interests me the most. Modern smart phones, email clients, etc. will often do their best to pull out relevant strings from messages and turn them into links or otherwise enable them for direct clicking if a user wants to save a number, dial a number, etc.

    Are some types of formatting easier for more platforms to understand? Are there some ways of formatting a number that will cause problems? Most of this question is specific to US-numbers... but I'd also be interested if folk would comment on ways to format saved phone numbers so that they will have the best chance of dialing properly no matter where you are in the world.
    9
    Dashes were fist and they are still best
    33.33%
    3
    Periods are cooler and more modern
    33.33%
    3
    Spaces work better for reasons i'll elaborate below
    0%
    0
    Just write the whole number without spaces like Europeans
    0%
    0
    How a number is formatted doesn't matter
    0%
    0
    How a number is formatted shoudn't matter, but spaces in particular cause technical problems
    33.33%
    3
    - --=[ separator ]=-- -
    11.11%
    1
    Put an area code in parenthesis
    22.22%
    2
    Treat an area code like the rest of the number
    33.33%
    3
    I liked phone numbers back when we spoke in letters, daggummit!
    11.11%
    1
    - --=[ separator ]=-- -
    11.11%
    1
    Always include the country code, with the plus sign
    33.33%
    3
    Always include the country code, without the plus sign
    0%
    0
    Only include the country code sometimes
    33.33%
    3
    Never include the country code
    0%
    0
    "I'll admit I had an OiNK account and frequented it quite often… What made OiNK a great place was that it was like the world's greatest record store… iTunes kind of feels like Sam Goody to me. I don't feel cool when I go there. I'm tired of seeing John Mayer's face pop up. I feel like I'm being hustled when I visit there, and I don't think their product is that great. DRM, low bit rate, etc... OiNK it existed because it filled a void of what people want."
    - Trent Reznor
  • Deviant Ollam
    Semi-Professional Swearer
    • May 2003
    • 3417

    #2
    Re: Formatting Phone Numbers... which way is best these days?

    folk will see i've voted as soon as i posted... but most of my strong feelings on this issue pertain to spaces. i don't know why some people feel compelled to include spaces in their phone numbers, but that's the source of more problems for me in terms of OCR software or smart-devices understanding what to do. many phones and tablets are smart enough to know that "ten numbers all kind of near one another" has a high likelihood of being a phone number, even if there's spaces thrown in there, but if you add a country code then who knows what kind of results you'll get.

    sometimes, when i'm reduced to manually cutting and pasting (no real joy on a touchscreen, #firstworldproblems), i think about this issue and wish there was some kind of cultural standard.
    "I'll admit I had an OiNK account and frequented it quite often… What made OiNK a great place was that it was like the world's greatest record store… iTunes kind of feels like Sam Goody to me. I don't feel cool when I go there. I'm tired of seeing John Mayer's face pop up. I feel like I'm being hustled when I visit there, and I don't think their product is that great. DRM, low bit rate, etc... OiNK it existed because it filled a void of what people want."
    - Trent Reznor

    Comment

    • shrdlu
      Registered User
      • Apr 2006
      • 562

      #3
      Re: Formatting Phone Numbers... which way is best these days?

      I'd have liked a choice that said don't use spaces, but chose the nearest thing to it. Are you aware you used "fist" instead of "first" on one of the choices?

      I prefer always seeing a country code, if you're actually bothering with a paper business card. Hyphens or periods are okay as separators to me, or no separator at all (just all ten digits), but the country code still needs the + in front of it. Don't care one way or the other about parens around the area code. I'm smart; I'll figure it out. Most software is smart too, but spaces make it hard to scan, both for software, and for people.

      Hope that helped.

      Comment

      • Dark Tangent
        The Dark Tangent
        • Sep 2001
        • 2732

        #4
        Re: Formatting Phone Numbers... which way is best these days?

        I am all about the +12345678901

        It is not as easy to read as +1 234 567 8901

        But then again different countries do their spaces in different places, so I just smash them all together and be done with it.
        PGP Key: https://defcon.org/html/links/dtangent.html

        Comment

        • astcell
          Human Rights Issuer
          • Oct 2001
          • 7512

          #5
          Re: Formatting Phone Numbers... which way is best these days?

          My Dad has a prefix that is also an area code so he gets calls left and right. Imagine your cell number is 909-213-5123. Now anyone in the 909 area code who wants to dial 213-512-3xxx ends up calling my Dad. That's a thousand potential callers. He is nice and asks them to dial 1 first. You thought cell numbers didn't need the one? He did too.

          Any calling I do out of my area need the area code to be a local call. Leaving 213 (LA) and going to 212 (NY) means that any seven digit local number will not resolve. So I end up putting area code, and the 1 prefix, in with all my numbers.

          I was raised with (213) 555-1212 for a pattern but in high school I wanted to be different and used 213.555.1212. I'm obviously not the only one with that idea. And now with overlapping area codes it seems we should all just resolve to have ten digit numbers. I'm old enough to remember dialing 5 numbers to call someone!

          Comment

          • danix
            1024 bits of encryption
            • Apr 2005
            • 10

            #6
            Re: Formatting Phone Numbers... which way is best these days?

            Oh, this is interesting. I've lived both in the US and Mexico, having lived most of my childhood in the US I learned to write 'em in the US format:

            (919) 555-0123

            Upon moving back to Mexico, I had to re-learn some concepts as we had variable-length phone numbers and thus the writing was a bit different. For example, my (probably disconnected) phone number back then was (473) 2-2885. Mexico City numbers were like (5) 555-5543 (NOTE: 555 numbers are valid here!). Sometime around 2002, the Mexican Comms Secretariat decided to expand the phone number space to 10 digits (on par with the US) so most cities got the 3-digit area codes, 7-digit numbers. Our three largest cities got 2-digit area codes and 8-digit numbers. Weeee!!! It makes Mexico City, Guadalajara and Monterrey numbers look ugly on phones that do US-style auto-formatting... so on that sense, I'd rather have my smartphone show me a jumbled number vs. doing it for me. (Or showing it as I formatted myself the number).

            The other interesting topic in here is using the country code vs. omitting it. I was bit by this at DEFCON21: I had never stored the country code on my contacts, so I had to add 'em before dialing. (+52 for landlines, +521 for cellphones if you're curious.) If you're doing international travelling, it might be a good thing to store the country code on your cellphone! I'll usually add dashes for better readability:

            +521-55-5555-5543

            (Again, be warned: that might actually be a valid number in Mexico City!)
            "Programming in Visual Basic is like making a building out of LEGOs. Use C, the king of programming languages!"

            0x029A
            The number of the Beast!

            Comment

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