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Avatar Changes?

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  • CryptoJones
    Software Engineer
    • Aug 2017
    • 4

    #1

    Avatar Changes?

    Is anyone else having trouble changing their avatar? I've tried three different browsers and even tried downloading other people's avatar images (thinking it was a size issue). Nothing I do works.
  • number6
    404 Image not found
    • Apr 2019
    • 2172

    #2
    Originally posted by CryptoJones
    Is anyone else having trouble changing their avatar? I've tried three different browsers and even tried downloading other people's avatar images (thinking it was a size issue). Nothing I do works.
    Thanks for the report. I will look into this.
    We just upgraded forum software yesterday; maybe an old bug has returned?
    IIRC, there were 2 ways to import an avatar, and one did not work.
    I'll see what the state is now.

    Comment

    • CryptoJones
      Software Engineer
      • Aug 2017
      • 4

      #3
      Originally posted by number6

      Thanks for the report. I will look into this.
      We just upgraded forum software yesterday; maybe an old bug has returned?
      IIRC, there were 2 ways to import an avatar, and one did not work.
      I'll see what the state is now.
      Your avatar was one of the ones I downloaded!

      https://www.cryptospace.com/~akclark/images/number6.png
      Last edited by CryptoJones; July 17, 2019, 10:21.

      Comment

      • number6
        404 Image not found
        • Apr 2019
        • 2172

        #4
        Originally posted by CryptoJones

        Your avatar was one of the ones I downloaded!

        https://www.cryptospace.com/~akclark/images/number6.png
        I am able to duplicate the problem you are seeing.

        We will investigate this.

        Thanks for the report!

        Comment

        • YORKELED
          Member
          • Jul 2019
          • 2

          #5
          Originally posted by number6

          I am able to duplicate the problem you are seeing.

          We will investigate this.

          Thanks for the report!
          Just joined, and having the same issue. Thank you for looking into it!

          Comment

          • Rhavloth
            Member
            • Jul 2019
            • 12

            #6
            I've been unable to change mine as well. I tried again just now and still wasn't able to. Over the last few days, it would let me upload a pic, but it never showed up as my avatar. This morning, the edit avatar button pops up as available, but at the bottom of the profile box where I can't click it. :)

            Comment

            • Dark Tangent
              The Dark Tangent
              • Sep 2001
              • 2732

              #7
              We have a ticket in to VB, hoping they have a fix.
              PGP Key: https://defcon.org/html/links/dtangent.html

              Comment

              • number6
                404 Image not found
                • Apr 2019
                • 2172

                #8
                Please try changing your avatar, and let me know if it works for you.

                The forums don't support *downloading* an avatar from the internet, but they *should* support you uploading an avatar to the forums with the first option "browse" to a file, and then upload it.

                If the image is too large, then you should get a step where you can drag a rectangle to what part of the larger image you want to use.
                If you re-size the rectangle to make it larger, then the result will be a loss of pixels as the forum software library for images reduces it the the maximum resolution for avatars by pixels.

                If you try to upload an image where the extension does not match the file type you will probably get an error.
                (If you want to upload a PNG, then make sure the file ends in .png. If it ends in .jpg or .jpeg or .bmp, then upload will probably fail, Upload of an EXE or shared-object should also fail. If you want to upload a JPEG file, then have it end with ".jpg" and if you want to upload a PNG file, then make sure it ends in ".png")

                Your feedback is welcome and desired.

                Thanks again for the report!
                -Number6

                (Also tested attachments: they still work.)
                Last edited by number6; July 23, 2019, 18:19.

                Comment

                • Dark Tangent
                  The Dark Tangent
                  • Sep 2001
                  • 2732

                  #9
                  Alright! Avatar uploads working again!
                  PGP Key: https://defcon.org/html/links/dtangent.html

                  Comment

                  • Rhavloth
                    Member
                    • Jul 2019
                    • 12

                    #10
                    Got it! Thank you!

                    Comment

                    • SeanKernan
                      Member
                      • Jul 2019
                      • 2

                      #11
                      There are some possibilities:
                      1.You don't have the permission to change your avatar since you are new here.
                      2.The way you change your avatar is incorrect. The forums don't support *downloading* an avatar from the internet rather than upload an avatar to the forums with the first option "browse" to a file, and then upload it.

                      Comment

                      • number6
                        404 Image not found
                        • Apr 2019
                        • 2172

                        #12
                        Originally posted by SeanKernan
                        There are some possibilities:
                        1.You don't have the permission to change your avatar since you are new here.
                        I think the 2 forum admins removed the limits for new users. New users should be able to set a custom avatar.

                        2.The way you change your avatar is incorrect. The forums don't support *downloading* an avatar from the internet rather than upload an avatar to the forums with the first option "browse" to a file, and then upload it.
                        That has not worked since the forums were restored, and it is by decision that is will almost certainly stay broken.
                        People can upload files from their device if they want a custom avatar.

                        As of yesterday, the bug blocking upload of avatars caused by the last upgrade should be fixed.

                        Comment

                        • YORKELED
                          Member
                          • Jul 2019
                          • 2

                          #13
                          Just to confirm, working on my end! Thanks all!

                          Comment

                          • rosemartine
                            Member
                            • Aug 2019
                            • 3

                            #14
                            Here is no problem or no issue in changing avatar. I've done this.

                            Comment

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