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Question about the ticket cancellation process

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  • natitati
    Member
    • Jul 2024
    • 2

    #1

    Question about the ticket cancellation process

    Hello,


    I would like to receive more details about the ticket cancellation process. I read about the fee and everything.
    In case I want to cancel, I would like to know how easy is the cancellation process?
    How lomg before the event can I do it?
    Can it be done online?
    Will I receive a refund instantly, or in a couple of days?
    And any others important detaild about the cancellation process would be appreciated.

    Thanks.
  • natitati
    Member
    • Jul 2024
    • 2

    #2
    Hello,


    I would like to receive more details about the ticket cancellation process. I read about the fee and everything.
    In case I want to cancel, I would like to know how easy is the cancellation process?
    How lomg before the event can I do it?
    Can it be done online?
    Will I receive a refund instantly, or in a couple of days?
    And any others important detaild about the cancellation process would be appreciated.

    Thanks.

    Comment

    • number6
      404 Image not found
      • Apr 2019
      • 2172

      #3
      Originally posted by natitati
      Hello,


      I would like to receive more details about the ticket cancellation process. I read about the fee and everything.
      In case I want to cancel, I would like to know how easy is the cancellation process?
      How lomg before the event can I do it?
      Can it be done online?
      Will I receive a refund instantly, or in a couple of days?
      And any others important detaild about the cancellation process would be appreciated.

      Thanks.
      The forums does not have access to any ticket cancellation process, or access to any order requests or order processing or status.
      That is handled through https://shop.defcon.org/ with details about purchases.

      Checking that, I see: URL1=https://shop.defcon.org/products/def...vention-center
      Originally posted by URL1
      DEF CON will always be a cash-at-the-door conference. We will always honor the LineCon. This is the way.

      Preregistration guarantees you'll receive a DEF CON 32 Human badge (as opposed to a paper badge, if we run out) when redeeming your ticket in Las Vegas. Badges must be picked up onsite.

      The fine print:

      Pre-registration ends July 5th at 9pm pst.

      Tickets are transferable.

      NOTE: ANYONE MAY REDEEM THE TICKET.

      The fee to cancel a ticket until July 15th 2024 is $34.00.

      The fee to cancel after July 15th is $84.00.

      MAKE SURE YOUR EMAIL ADDRESS IS CURRENT. We cannot change it after the ticket is emailed.

      By purchasing this ticket you agree to abide by the DEF CON Code of Conduct and the registration terms and conditions listed above.
      Any questions not answered by data published on https://shop.defcon.org/ might be answerable with email to shop@defcon.org

      Comment

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