Customers say the best things....
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Thorn
"If you can't be a good example, then you'll just have to be a horrible warning." - Catherine AirdComment
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Re: Customers say the best things....
Planet Corporate America! ;)
Also phrase was meant as a tongue in cheek retort as a sarcastic observation of current corporate trends and expectations especially as the number of MBA's in technology is on the increase... not as an admission of any action on my part.Comment
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Re: Customers say the best things....
Thanks for the clarification. Yes you're correct, and I see in your tongue in cheek that you see much of this behavior on a real level. Middle management is also the first to get the ax in belt tightening. Could it be they don't relate to the lingo, lack the IT skills, or just don't give a damn? Humm
A policy of KISS works best for all if all are working toward that goal. It does not have to be insulting, dumbing down, or over the top if we all keep the mindset the other guy has something we want or need so what's the best way to communicate in technical terms that respect the other guy while clearly communicating as best we can to get the job done right.Comment
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Re: Customers say the best things....
I think it's way more complex than that, and I also think it's not just middle management that always gets the axe. I recently read "Corporate Confidential" by Cynthia Shapiro which was a real eye opener. While, granted, she was referring to more traditional corporations, it helped me to understand and appreciate how incredibly progressive tech corporations are, and it also helped me to understand the motivations of this whole lingo madness - it's all about perception of value. When it comes to layoffs, there's always a keep list and a dispensable list at some level somewhere. How do you make sure you're on the keep list? Perception of value - being part of the "in crowd" or valuable to the business from a top down perspective in some other way. And not just in what you do, but in how your bosses boss perceives your value. If your boss can't justify your value to their boss, you'll get laid off. It doesn't matter how valuable you actually *are*. Even if you've been working the same job for 10 years and there's no doubt as to your value, all it takes is for your boss to get a new boss, or for your division to get a new VP, and all hell breaks loose. It's like you have to have background in either psychology, sociology, or anthropology to survive (or have a great manager that does..).Comment
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Re: Customers say the best things....
Good point NG. I think the folks who make the best employees are always refining, sharpening, becoming an irreplaceable part of the machine instead of taking up air and space. If they can’t manage that they may quickly become part of The Air and Space museum when the belt tightens (that was really bad
). They should always be doing those things anyway if HR is any good in their hiring capacity. We’re getting off the topic of lingo and conveying tech talk well at work, but I also think 9/10 of all workers jobs is just showing up. One too many illness/hangover/family issue/ bla bla... Those folks are on the clock and eating up profits beyond just the liability issues they bring.Comment
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