Phish Stories - Scenario - Articles, Profiles, and Social Media - DC 33

[Serum]

The Scenario – Key background information
This year’s edition of Phish Stories started with a question, “What if the Las Vegas Convention Center hadn’t been available to host DEF CON?” What if instead, the only option on such short notice was a failing casino hotel, complete with insect infestations and money problems?



It was a scenario too juicy to pass up, so we returned to Las Vegas, this time shining a spotlight on the often-overlooked risks of third-party security. Our story centers around the DoubleThree Hotel and Casino, a unique outlier on the famous Las Vegas Strip. The DoubleThree has carved out a niche for itself by catering to Low Rollers with an unconventional assortment of familiar games from Go Fish and War to digital versions of Connect 4 and Operation. The casino offers a nostalgic throwback to childhood—an approach that once charmed budget-conscious tourists and curious gamblers.

What was once charming has since faded. The hotel’s aging facade is a visible testament to its decline and, more alarmingly, frequent bedbug complaints have tarnished its reputation. Late payments to their Managed Security Services Provider (MSSP) have resulted in a notice for discontinuation of support. General Manager Rebecca Sinclair is determined to turn things around. Her bold plan? A temporary rebranding of the hotel and a high-stakes partnership with DEF CON.

With a shoestring budget and intense pressure to succeed, Rebecca has made a risky decision: on an employee recommendation she’s hired BugByte Exterminators, a third-party company that claims expertise in both pest control and cybersecurity—a potential one-stop-shop for the DoubleThree’s two biggest problems.

A social media post from Frank Harrison, the CEO of BugByte, has clued you in to the third-party relationship and potential problems at the hotel and has set you on your journey to becoming THE uninvited guest at the DoubleThree this year.

Two months before the DEF CON event four key individuals are at the helm: a Hotel General Manager desperate for redemption, a Senior Game Development Manager just months away from retirement, a newly appointed Director of Hospitality who is new to the glitz and glam of Las Vegas, and an unconventional overconfident and underqualified exterminator-turned-security-expert who could make or break the entire operation.

You’ll select one or more of the following targets:
Rebecca Sinclair – General Manager DoubleThree Hotel and Casino
Frank Harrison – CEO of BugByte Exterminators
Jack Thompson – Senior Game Development Manager, DoubleThree Hotel and Casino
Kaya Blackfox – Director of Hospitality, DoubleThree Hotel and Casino

Profiles of these individuals, along with key articles, social media posts, and company backgrounds, will be provided.
Your challenge is to blend this material with a creative and humorous backstory crafting a compelling Phish Story!

[Serum]

ARTICLES, PROFILES, and SOCIAL MEDIA
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Background Article: Privileged Guest Magazine

DoubleThree Hotel to Host DEF CON
By Avery Collins
December 10, 2024

Las Vegas, NV – The DoubleThree Hotel, a fun but fading gem on the Las Vegas Strip, is making headlines as the main host of DEF CON 33 including temporary rebranding as the “DoubleThree Hotel and Casino by DEF CON” for the duration of the conference.

“We felt a kindred spirit with the DEF CON organizers,” said Rebecca Sinclair, General Manager of DoubleThree. “We’ve both been a part of this town for the last three decades and have both felt misunderstood. We do things a little bit differently.”

The hotel’s rebranding marks a bold attempt to reclaim relevance after years of decline. Once popular for its offbeat casino games like Go Fish, Connect 4, and Monopoly Slots, the DoubleThree’s profits are dwindling and its reputation tarnished by a series of negative reviews.

“I’ve embraced what we’ve got, and what we’ve got is a gaming environment that dares to be different,” Sinclair added. The DoubleThree is poised to temporarily transform to align with DEF CON’s tech-savvy, rebellious crowd. From hacker-themed decor to special "malware" cocktails in the lounge, the rebranding aims to merge the hotel’s offbeat charm with DEF CON’s chaotic energy.

The partnership comes at a pivotal time for both entities. As DEF CON celebrates its 33rd anniversary, so too will the DoubleThree. Both have long embraced their outsider status in Las Vegas—DEF CON for its hacker renegades, and DoubleThree for its oddball, low-roller casino games.

“Our history with old-school board games feels like a natural match for DEF CON’s vibe,” Sinclair continued. “We’re not your typical Vegas casino, and they’re not your typical Vegas convention.”

Pests, Problems, and Potential
However, not all is smooth sailing for the DoubleThree. The hotel hasn’t seen a profit in over seven years, and its reputation has been marred by bedbug infestations and ongoing complaints about aging facilities. Leaky pipes, sagging mattresses, outdated linens, and an overall lack of amenities has been noticed by many a guest as of late. Sinclair remains hopeful, pointing to recent staff changes, including the recent hire of Kaya Blackfox, a rising star in hospitality from Tahlequah, Oklahoma, to help elevate the guest experience.

“We’ve heard the complaints, and we’re working to address them, we’ve got time to get this right. Kaya and her team are poised to make this a memorable and comfortable experience for all.”
Still, negative reviews haunt Sinclair’s leadership. When asked about the string of complaints and rumors that DoubleThree’s ownership group is considering selling, Sinclair didn’t shy away from the tough questions.

“We’ve been canceled almost as many times as DEF CON over the years,” Sinclair joked, brushing off the criticism. “But if there’s one thing this hotel has taught me, it’s that we can thrive on unpredictability.”

[Serum]

Profile 1: Rebecca Sinclair




















Rebecca Sinclair
General Manager | DoubleThree Hotel and Casino
Las Vegas, NV | Hospitality Management | Strategic Rebranding

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About
Over the course of my career, I’ve learned that hospitality is about resilience and creativity—two qualities I’m proud to embody. Whether it’s managing multi-million-dollar renovations, handling public relations crises, or embracing high-stakes partnerships, I thrive on challenges. My goal is to blend business strategy with an exceptional guest experience, no matter how unconventional the path may be.

---

Experience
General Manager
DoubleThree Hotel and Casino | Las Vegas, NV
2021 – Present

• Spearheaded the strategic rebranding of the DoubleThree, aiming to revitalize the hotel’s image through a partnership with DEF CON, innovative marketing, and a focus on tech-savvy, unconventional guests.
• Oversee all operations, from room management to event coordination.
• Focused on modernizing the guest experience through strategic partnerships, staff training, and tech-forward solutions, while maintaining the hotel’s quirky charm.

General Manager
The Grand Manhattan Hotel | New York City, NY
2014 – 2018

• Managed a large-scale guest relocation plan during major construction phases. Maintained relationships with VIP clients and ensured minimal disruption to service.
• Gained valuable insights into crisis management, guest retention, and operational agility in a highly competitive market.

Operations Manager
Elite Hospitality Group | New York City, NY
2009 – 2014

• Oversaw daily operations across multiple Elite Hospitality properties, including luxury hotels and boutique establishments.
• Managed cross-functional teams to optimize guest services, streamline operations, and enhance profitability.
• Implemented innovative guest experience initiatives and operational strategies, resulting in higher customer satisfaction scores and improved occupancy rates.
• Handled internal crises with a focus on brand reputation, team cohesion, and transparent communication with stakeholders.

---

Education
Bachelor of Science in Hospitality Management
Cornell University | Ithaca, NY
2005 – 2009

• Specialized in hotel operations, strategic management, and guest relations, laying the foundation for a career focused on revitalizing hospitality brands.

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Skills

• Strategic Rebranding & Turnaround Management
• Crisis Management
• Hospitality Operations Leadership
• Event Planning
• Staff Development
• Third-Party Vendor Management
• Guest Experience Innovation
• Budgeting & Financial Oversight
• Media Management

---

Personal Interests

• Avid film and digital camera collector.
• Outside of work, I spend my time capturing the contrasts of Las Vegas through photography. Whether it’s neon-lit cityscapes or quiet desert scenes, I love exploring the area’s unique beauty.

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Rebecca Sinclair Social Media:

Instagram:

"The stories these signs could tell... 🌙✨ Sometimes the most vibrant moments are the ones left in the shadows. #VegasUnseen"

LinkedIn:
📢 Celebrating an Icon: Jack Thompson’s Retirement
After 33 years of innovation, we’re saying farewell in September to one of the most brilliant minds in the casino world—Jack Thompson 🎮. Jack has been the transformative force behind DoubleThree’s unforgettable gaming experiences, including Family Game Zone and retro slot machines like Connect 4 and Monopoly.
Jack, thank you for your unwavering creativity, leadership, and friendship, I’ve been honored to work alongside you. Wishing you all the best!

X/Twitter:
“Spent the afternoon wandering off the beaten path in Vegas—found an old sign graveyard that tells more stories than any casino floor. #VegasVibes #HiddenGems #PhotographyAdventures”

"There's nothing more rewarding than helping the next generation of hospitality pros find their feet. Crisis leadership isn’t just a skill—it’s a mindset. Proud to be mentoring some incredible young talent this year! 💼🌟 #Leadership #Mentorship #HospitalityLife"

[Serum]

Rebecca Sinclair Article: The New Quark Times

High-Stakes Renovation Leads to Closure of Iconic Manhattan Hotel
By Jessica Harper
June 15, 2019

New York City — The Grand Manhattan Hotel, once a shining symbol of luxury in New York, has closed its doors indefinitely after a failed multi-million-dollar renovation left the business in ruins. Famous for hosting celebrities and elites, the hotel’s closure is a dramatic fall from grace.

The problems began in 2014 when General Manager Rebecca Sinclair launched a $50 million renovation to secure the hotel's reputation as a top-tier destination. The plan promised modernized suites, cutting-edge amenities, and a trendy younger clientele. From the beginning, the project faced setbacks. Insiders say the initial budget was underestimated and attempts to secure more funding failed.
By summer 2018, the hotel was embroiled in scandal. Contractors filed lawsuits over unpaid bills, and guests complained about the unfinished renovations.

"Rebecca doesn’t believe in failure," cited an anonymous former employee. "She’ll push and push even when things fall apart. She kept the true nature of the problems away from anyone who could have made a difference and kept up with her positive messaging right up until the end. She kept moving forward, ignoring even the most obvious disasters."

A second employee corroborated the first, “A grand lobby fountain was meant to be the crowning glory of the renovation. However, halfway through, funds ran out, leaving guests with what one review described as ‘a garden hose duct-taped to a bronze statue of Neptune. Rebecca would laugh it off as an MVP.”

In late 2018, after a turbulent board meeting, Sinclair was dismissed for “financial mismanagement”.
"We are committed to settling outstanding debts and restoring the hotel’s status as a luxury leader," a company statement read.
Once known for her meticulous management and design flair, Sinclair has stayed out of the public eye since her firing. Industry experts are split on whether she can recover her reputation.

The future of the Grand Manhattan remains uncertain, some experts believe its outstanding debts will make recovery nearly impossible.
"Rebuilding trust with both vendors and guests is a monumental task," said consultant Jane Evans. "The entire brand needs a reboot."

Once a symbol of New York’s grandeur, the Grand Manhattan now stands as a cautionary tale of ambition outpacing financial prudence.

[Serum]

Profile 2: Kaya Blackfox



















Kaya Blackfox
Director of Hospitality | DoubleThree Hotel and Casino
Las Vegas, NV | Tribal Casino Operations | Customer Experience | Cultural Engagement

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About
I have a deep understanding of how to blend cultural storytelling and hospitality to create an unforgettable guest experience.
I thrive on fostering genuine connections with my team and our guests. I’m determined to make every stay at the DoubleThree memorable for all the right reasons.

---

Experience
Director of Hospitality
DoubleThree Hotel and Casino | Las Vegas, NV
2024 – Present

• Lead the hospitality team in revamping guest services, room management, and all operations.
• Oversee guest experience initiatives tailored to DEF CON 33—bringing a fresh approach to blend the hotel’s charm with the high-tech, hacker crowd.
• Collaborate with General Manager Rebecca Sinclair to improve the hotel’s reputation, handling everything from operational crises to customer engagement.
• Introduce new hospitality programs and modernize outdated practices to accommodate the fast-paced, diverse Vegas clientele.

Guest Experience Manager
Eagle Sky Casino Hotel | Oklahoma
2016 – 2024

• Led initiatives focused on enhancing guest satisfaction by integrating live Cherokee storytelling and traditional performances, increasing guest engagement and repeat visits.
• Worked with the gaming division to introduce family-friendly experiences inspired by tribal traditions, resulting in increased customer loyalty.
• Managed day-to-day operations, overseeing staff training, customer relations, and crisis management, which helped build a community-driven atmosphere at the casino.

Front Desk Clerk
Eagle Sky Casino Hotel | Oklahoma
2012 – 2016

• Handled VIP guests and high-pressure situations, built personal connections with guests.
• Quickly earned recognition for my warm and attentive approach to customer service.

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Education
Bachelor of Arts in Hospitality Management
Oklahoma State University | Stillwater, OK
2010 – 2014

• Casino and resort management, focused on guest services for tribal-owned properties.

---

Skills

• Customer Service Excellence & Guest Retention
• Tribal Casino Operations & Guest Relations
• Cultural Engagement & Storytelling
• Team Leadership & Training
• Event Coordination & Crisis Management
• Hospitality Management Software

---

Personal Interests

• Competitive birdhouse building – I love the detail required to help create a house our feathered friends deserve.
• Passionate about preserving and sharing my Cherokee heritage through community outreach.
• Dedicated to mentoring women in hospitality.
• Hiking and exploring the natural beauty around Las Vegas.

[Serum]

Kaya Blackfox Social Media:

BlueSky:
“Spent the weekend finishing my latest birdhouse creation 🏡🐦. Can’t wait to see which lucky birds move in! #BirdhouseArt #CraftingJoy #NatureLovers”

“Hospitality isn’t just about service, it’s about truly understanding your guests and what makes them feel at home. Excited to bring that spirit to Las Vegas 🌟 #HospitalityLife #CulturalEngagement #GuestExperience”

"How to make a hacker comfortable? Is it killer Wi-Fi, a strong cup of coffee, or finding a secret nook to unwind in? 🐱💻 Asking for…a very unique guest list! defcon #HospitalityHack #DoubleThree"

“From Oklahoma’s wide-open spaces to the hustle of the Vegas Strip—what a ride! Finding peace in my garden keeps me grounded 🌿✨ #NewBeginnings #VegasLife #NatureInTheCity”

Instagram:

“New garden, new home 💚🏡 This one’s for the city birds. Just joined a local builder’s collective that pairs artists with charity auctions — can’t wait to share my Cherokee-inspired birdhouse at the Desert Arts Gala next month! #CraftingJoy #BirdhouseArt #VegasLife”

[Serum]

Kaya Blackfox article: CipherQuill Magazine

Farewell to a Local Star: Kaya Blackfox Takes on Las Vegas
By Takoda Rivers
May 2, 2024

This month, we bid farewell to one of our brightest stars, Kaya Blackfox, as she embarks on an exciting new chapter in her career. Kaya, known for being intensely passionate about her work and her warm-hearted leadership style, has accepted a prestigious position as Director of Hospitality at the DoubleThree Hotel and Casino in Las Vegas.

Kaya’s journey began right here in Tahlequah, where she worked her way up through the ranks at Eagle Sky Casino Hotel. Her innovative approach to guest experience, which wove storytelling into daily operations, turned Eagle Sky into a community hub attracting national attention. It wasn’t just about gaming for her; it was about connection, tradition, and making everyone feel at home.
For nearly a decade, she enhanced the Eagle Sky experience by integrating Cherokee traditions with modern hospitality.

Kaya is also known for her unconventional hobby of competitive birdhouse building. Her intricate creations have won a number of local contests. “It’s a great way to unwind and channel creativity,” Kaya explained with a grin, “and who wouldn’t want their backyard birds to live in luxury?”

Now, Kaya faces a new challenge. At the DoubleThree, she’ll help breathe new life into a throwback Las Vegas icon.
“I’m excited to take what I’ve learned here and apply it to a bigger stage. The DoubleThree has its own challenges, but I’m eager to turn things around while keeping that same focus on making every guest feel like family,” Kaya said in a recent interview. “Their focus on childhood games was something that connected with me, and I think I can help re-energize that nostalgia!”

She shared that what really sold her on the job was a discussion she had with Jack Thompson, a senior game developer at the DoubleThree who helped come up with many of the unique games at the DoubleThree.

“I want to soak up as much knowledge as I can from Jack before he leaves,” mentioned Kaya “I think the nostalgia behind those games is what can really drive the overall guest experience.”

We wish Kaya all the best as she embarks on this thrilling new adventure. Although she will be missed, we know she will continue to inspire others and make us proud as she takes her talents to Las Vegas.

Thank you, Kaya! Safe travels and great success on your new journey.

[Serum]

Profile 3: Jack Thompson


Jack Thompson
Senior Game Development Manager | DoubleThree Hotel and Casino
Las Vegas, NV | Casino Game Development | Innovation in Family-Friendly Gaming | Leadership

Summary
With 33 years of experience at the DoubleThree Hotel and Casino, I’ve dedicated my career to blending the thrill of casino gaming with nostalgia, creating experiences that let adults reconnect with cherished childhood games. By transforming classic favorites like Uno, Connect 4, and Monopoly into dynamic casino games, I’ve helped redefine the gaming floor. My journey to a senior game development manager has been fueled by a commitment to innovation and making DoubleThree a unique space where guests can feel a spark of childhood joy with an adult twist.
Experience
Senior Game Development Manager
DoubleThree Hotel and Casino | Las Vegas, NV
2010 – Present

• Introduced the "Game Zone" concept, a dedicated space for interactive games, encouraging engagement across the casino floor.
• Collaborated with designers and manufacturers to bring team-based and socially interactive games to life, moving beyond traditional one-player slot machines to create a vibrant, community-driven atmosphere.
• Pioneered mobile gaming extensions for popular games, allowing guests to continue the fun beyond the casino floor with group play options that keep them engaged long after they leave Las Vegas.

Lead Slot Game Designer
DoubleThree Hotel and Casino | Las Vegas, NV
2000 – 2010

• Developed casino versions of nostalgic games that included concepts like multiplayer bonuses and group jackpots.
• Created the DoubleThree “Nostalgia Nights,” themed events where guests indulge in large-scale versions of games like Monopoly, attracting new players.
• Contributed to shaping the inclusive atmosphere at DoubleThree, providing a fun and welcoming experience.

Game Technician Supervisor
DoubleThree Hotel and Casino | Las Vegas, NV
1995 – 2000

• Supervised technicians responsible for gaming machine maintenance.
• Played a key role in conceptualizing and implementing family-friendly games, which laid the groundwork for DoubleThree’s Game Zone.
• Worked closely with Marketing to develop and launch new game-focused events that appealed to a wider demographic.

Junior Game Technician
DoubleThree Hotel and Casino | Las Vegas, NV
1991 – 1995

• Pitched Casino Connect 4, blending classic grid-based gameplay with slot mechanics for jackpot rewards.
• Gained hands-on experience with both mechanical and digital gaming systems.
• Introduced ideas for some of the casino’s most popular games for casual players and provided insights on how to make gaming more accessible to a broader audience.
• Assisted in early-stage game development by offering creative suggestions that added fun and interactive elements into traditional casino games.

Education
Bachelor of Science in Computer Science
Blayne State University | Detroit, MI
1986 – 1990

• Specialized in software development with a focus on gaming technologies and digital entertainment systems.
• Member of the Computer Science Club and organized the university’s first Gaming Innovation Symposium, connecting students with industry professionals.

Skills

• Casino Game Development & Mobile Game Design
• Nostalgia-Driven Game Design
• Social & Team-Based Gaming, Player Behavior Analytics
• Leadership & Mentorship
• Gaming Regulation Compliance
• Problem-Solving & Creative Strategy

Achievements

• DoubleThree Innovation Award (2015): Recognized for transforming beloved board games into casino experiences, significantly increasing player engagement and retention.
• Game Zone Creator: Designed a unique, nostalgic gaming area that became one of DoubleThree’s main attractions, helping the hotel stand out as a playful, community-oriented space.
• Mentorship Program Founder: Developed a mentorship program at BSU for game developers, focusing on creativity.

Interests

• Supporting community development initiatives in Detroit and Las Vegas.
• Mentoring aspiring game developers with a focus on inclusive and innovative design.
• Urban beekeeper, tending rooftop hives in the heart of Las Vegas
• Exploring unique gaming experiences in cities around the world.
• Restoring vintage mid-century board games.

Contact Information
Email: jack.thompson@email.com

[Serum]

Jack Thompson Social Media:

X/Twitter:

“Had a blast sharing my presentation on “Bees & the Balance of Vegas Ecosystems” at today’s @HiveRollers meeting 🐝. Great crowd! Special shoutout to @FrankBugByte for the fun post-talk chat about pollination AND pest control. Who knew?! #HiveRollers #VegasBuzz #BeekeeperLife”

“Always grateful for my days at Blayne State 🏫. CompSci gave me the foundation to think outside the box, whether it’s casino gaming or bee conservation. Excited to support the next generation of innovators! #BlayneStateProud #GameDesign #Mentorship”

“Just finished restoring a vintage 1965 Scrabble board! 🧩 The craftsmanship behind these classics! Next up: Monopoly from the 70s—might even give it a bit of Vegas flair 😉. #BoardGameRestoration #VintageGames #GameNightGoals”

“Finally got around to watching that new documentary everyone’s been buzzing about 🐝. Highly recommend! It’s not every day you see bees in the spotlight like that. #BeeLife #WeekendWatch”

“Just got invited to the Classic Gaming Developers Virtual Roundtable — honored they’d still want an old-timer’s perspective! Might dig up my original notes from the early days of Casino Connect 4. Feels good to pass the torch.”

[Serum]

Jack Thompson Article: Blayne State University Alumni Page

Alumni Spotlight: Jack Thompson
B.S. in Computer Science, 1990
Senior Game Development Manager | DoubleThree Hotel and Casino

A Legendary Career in Casino Game Innovation
BSU is proud to recognize Jack Thompson, a distinguished alumnus whose innovative work in casino game development has left an indelible mark on the gaming industry. After graduating in 1990 with a degree in Computer Science, Jack embarked on a 33-year career at the DoubleThree Hotel and Casino in Las Vegas, where he transformed traditional casino gaming into a family-friendly, interactive experience.

Jack’s vision of integrating classic board games like Uno and Connect 4 into casino environments helped the DoubleThree stand out from its competitors. His development of the "Family Game Zone" created a welcoming space for a broader range of guests, expanding the appeal of casinos to families and casual players alike.

Jack oversaw the development of team-based gaming platforms and mobile versions of popular casino games, helping the DoubleThree achieve a 30% increase in player engagement. Over the years, Jack’s work earned him multiple awards, including the DoubleThree Innovation Award in 2015.

Giving Back to Blayne State
Jack has never forgotten the foundation BSU provided him. In recognition of his alma mater’s role in his success, Jack made a generous donation to the Computer Science Department. His contribution will support the development of a new Interactive Game Design Lab, where students will learn and innovate in the growing field of digital entertainment systems and gaming technologies.

“I wouldn’t be where I am today without Blayne State,” Jack said. “I want to give today’s students the same opportunities I had—to dream big and create something new.”

The Jack Thompson Game Design Scholarship has also been established to assist students pursuing a degree in game development.

A Legacy of Innovation and Leadership
Jack is passionate about the next generation of game developers and has established a mentorship program at BSU, where he provides guidance to students eager to break into the gaming industry. Jack’s dedication to innovation, community, and education ensures that his legacy will inspire students for years to come.

We are honored to have Jack Thompson as an alumnus and deeply appreciate his ongoing contributions. His support will undoubtedly shape the future of gaming at Blayne State.

Interested in learning more about Jack’s career or how you can support BSU’s Interactive Game Design Lab? Contact Alumni Relations at alumni@Blayne.edu.

[Serum]

Profile 4: Frank Harrison


Frank Harrison
CEO | BugByte Exterminators, Inc.
Las Vegas, NV | Pest Control Meets Cybersecurity | Hybrid Solutions Expert
---

With over 15 years of experience in pest control and a solid 2 years in cybersecurity, I’m the expert clients trust to handle everything from bedbugs to breaches. BugByte’s hybrid services provide comprehensive protection that no other company offers, keeping Las Vegas’ finest establishments pest-free in every sense.

Experience
CEO
BugByte Exterminators, Inc. | Las Vegas, NV
2012 – Present
- Launched BugByte’s innovative cybersecurity service, immediately gaining traction with our signature "Bug-Free Networks" program.
- Led operations to secure physical and digital environments for major hospitality clients, offering complete protection from pests *and* malware.
- Earned cybersecurity certification.
- Developed a solid reputation earning BugByte a trusted spot among top hotels and casinos in Las Vegas.

Chief Bug Wrangler
BugByte Exterminators, Inc. | Las Vegas, NV
2005 – 2012
- Solved complex infestations for top-tier clients.
- Researched the potential for expanding into digital security.

Exterminator
Harrison Pest Solutions | Las Vegas, NV
1999 – 2005
- Delivered reliable, expert-level pest control for projects across Las Vegas, earning a reputation for creative solutions in challenging environments.

Education
Security+ Certification
CompTIA | 2022
- Completed Security+ certification, launching BugByte’s hybrid pest control and cybersecurity service.

Bachelor of Science in Applied Security and Pest Management
Las Vegas Tech Institute
- Focused on the intersection of pest control and basic security protocols, with a special emphasis on applying extermination techniques to both physical and digital threats.

Skills
- Hybrid Pest Control & Cybersecurity Solutions
- Security+ Certified Professional
- Hospitality & Casino Industry Expertise
- "Bug-Free" Network Solutions
- Leadership & Innovation

Achievements
- Created the "Bug-Free Guarantee," offering protection from both physical pests and digital threats, securing contracts across Las Vegas.

Interests
I’m passionate about pest control—whether it’s getting rid of termites or tackling malware. When I’m not securing properties, I love staying up-to-date on the latest cybersecurity trends. In my downtime, you’ll find me by the smoker, perfecting BBQ rubs and sauces or testing out a new brisket recipe for friends and family.

Contact Information
Email: frank.harrison@bugbyte.com

[Serum]

Frank Harrison Social Media

X/Twitter:

“Gotta hand it to @JackGameInnovator—his talk at the #HiveRollers today unlocked an even deeper fascination of the genius of honeybees 🐝. Incredible creatures, and definitely not the type of “pests” I deal with! Also got me thinking... there might be new opportunities for my services in unexpected places 👀. #BeeInspired #NewBuzzInTown”

"Spent my weekend building a mantis-shaped drone. Ever see one of those bad boys strike? Imagine a drone moving with that precision. Might use it to prank my team! #WeekendProjects #TechNerd #BugLife"

"Fun fact: The termite queen can live up to 30 years. Talk about longevity! They might be around a while, but not if I have anything to say about it. #InsectTrivia #TermiteWars #FunWithBugs"

"Nothing like a Saturday with the smoker going strong! 🔥 Perfecting a new brisket rub—secret ingredient might surprise you. Just like pest control, it’s all about precision and patience. #BBQLife #Pitmaster #SouthernFlavor"

“The DoubleThree is locked down—physical pests AND cyber pests. Anyone think they can hack this? Good luck, you’ll need it. #BugsBeGone"

“Bought some new artwork for the office, what do you think? I think it reflects my style:
"

LinkedIn:
🚨 BIG WIN! 🚨 Thrilled to announce that BugByte Exterminators has landed a major contract with the iconic DoubleThree Hotel!
We’re bringing the best of both worlds: no more creepy crawlers in the rooms or the network. Total lockdown mode. The DoubleThree’s in the safest hands possible—mine. 💪

[Serum]

Frank Harrison Article: The Pest Dispatch

BugByte Exterminators Tackles Pests and Cyber Threats in One Sweep
By Johnny Henderson
January 14, 2021

Frank Harrison, the eccentric CEO of BugByte Exterminators takes on both the bugs in your walls and in your network. Offering a blend of pest control and cybersecurity, BugByte Exterminators is redefining what it means to clear out unwanted invaders.

BugByte combines traditional pest control with high-tech cybersecurity services. Whether it’s clearing a home of termites or protecting a business from malware, BugByte approaches both types of bugs with the same grit and determination.

“We’re squashin' all kinds of bugs,” Frank says with a grin, his Southern drawl sneaking through. “Whether they’re crawlin' under your bed or hidin' in your network, we get ‘em out.”

Frank’s business model was born when, after founding BugByte as a standard pest control service, he saw an opportunity to offer more. He earned his A+ Security certification, hired a pair of cybersecurity professionals, and cross-trained all staff in both extermination and cyber skills.

Known for his hands-on approach, Frank is just as likely to be found debugging code as he is crawling through an attic searching for insects. In his downtime, he’s a dedicated pitmaster whose award-winning BBQ sauces and rubs have earned him local acclaim.

Often seen in a lab coat over a wrinkled shirt, with his glasses perched a little crooked on his nose, Frank embodies the “mad scientist” persona. But don’t be fooled—his Southern charm and ability to see problems from a different angle have placed BugByte in a special position in the industry.

"He’s always thinking ahead," says one employee. " Frank’s eliminating the problem before it can even cause trouble."

[Serum]

Yelp Reviews of BugByte
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1. ⭐⭐⭐⭐ - "Good service, but the CEO made it memorable."
- Sarah L. | April 14, 2025
"BugByte handled our pest problem and secured our network efficiently. But the CEO, Frank Harrison, really made the visit unforgettable. He’s got a way of doing things that’s...different. Still, the results were solid."

2. ⭐⭐ - "Not worth the hassle."
- Dennis H. | February 10, 2025
"I was hoping for a professional service, but instead got a strange experience. Frank seemed more interested in his eccentric ideas than actually fixing our problem. The bedbugs are gone, but it took longer than expected, and the whole process was frustrating."

3. ⭐ - "Terrible service and a waste of money."
- Lola M. | July 3, 2024
"This was a nightmare. Frank was all over the place, and the bugs weren’t fully eradicated. On top of that, his attempt at cybersecurity left us more vulnerable than before. Avoid this company unless you want more headaches."

4. ⭐⭐⭐ - "Effective, but not what I expected."
- Heavenly Z. | December 16, 2023
"I wasn’t sure what to expect, but BugByte did eventually deliver. The CEO’s antics are off putting at times. I’m happy with the outcome, but the process was weird."

5. ⭐ - "Total disappointment."
- Eli C. | April 27, 2023
"We had high hopes for BugByte, but they completely let us down. Frank was disorganized, and it seemed like he was more focused on his 'creative' methods than actually solving our problems. The pests are back, and the cybersecurity fixes didn’t do much."

6. ⭐⭐⭐⭐ - "Frank knows his stuff, even if he’s an oddball."
- Lou M. | October 15, 2022
"The service was effective, but Frank, the owner, really stands out. He’s got an unconventional way of working, but hey, it worked!"

7. ⭐⭐ - "Not impressed."
- Chip A. | July 30, 2022
"BugByte managed to get rid of the bugs, but the CEO’s behavior was so strange that I almost regretted hiring him. The cybersecurity fixes were basic at best, and overall, I expected more professionalism."

8. ⭐ - "Hazmat suits + unannounced room searches = not a great look."
- John G. | April 27, 2023
"Our guests weren’t thrilled when BugByte showed up unannounced to a few rooms wearing scary looking hazmat suits. They said it was an added “benefit”. We didn’t agree."