Yesterday I was flying to San Diego, and I went to check in using Delta's automatic check in. Swiped my credit card, and entered the info about my flight. It pulled up a reservation for someone whose name was close to mine, but wasn't me. This person had already checked in.
Ok so say my name was "Anne Smith-Jones", and there happened to be an "Ann Smith" on the same flight. You'd think it would know the difference, right?
No. Not only did it let me check in under Ann Smiths name, but it offered to reprint her boarding pass! So I could have gotten a boarding pass, and gone through security, under someone elses name!
I'd say that's a huge flaw in the system!
Ok so say my name was "Anne Smith-Jones", and there happened to be an "Ann Smith" on the same flight. You'd think it would know the difference, right?
No. Not only did it let me check in under Ann Smiths name, but it offered to reprint her boarding pass! So I could have gotten a boarding pass, and gone through security, under someone elses name!
I'd say that's a huge flaw in the system!
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