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  • riv concierge?

    I will be leaving especially late on Monday and would like to know if a) the riv has a concierge I can leave my bags with and b) if they are trustworthy to do so (won't lose them or go through them). Also, any social advice on how best to deal with the situation, as I don't normally deal with fancy french word services. ;)

  • #2
    Re: riv concierge?

    Originally posted by mfreeck View Post
    I will be leaving especially late on Monday and would like to know if a) the riv has a concierge I can leave my bags with and b) if they are trustworthy to do so (won't lose them or go through them). Also, any social advice on how best to deal with the situation, as I don't normally deal with fancy french word services. ;)
    The Riviera is a reputable hotel, and I can't see that your bags are going to tempt someone to risk jail, or worse, by going through them. Unlike the airlines, hotels do not usually lose bags, although it still happens, of course. Unlike the airlines, you also have a nearly 100% chance of them being found. One suggests tipping upon leaving them with the bell captain (not usually the concierge, btw), and tipping again when picking them up. If you look suitably poverty stricken, $5 is probably okay each time, but an older and more prosperous person might tip more, depending on the number of bags and their contents. I recommend that you don't leave your laptop, if it's easy to cart around, just because it will cause you to worry about it.

    I admit that I would NEVER have left my bags at the Alexis Park, but I should also add that I require more creature comforts than were available there (such as not having to be too close the the, ah, action, as it were). I never stayed there, even though it made running a contest somewhat inconvenient.

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    • #3
      Re: riv concierge?

      At the Alexis Park I checked out and they gave me someone else's bag! I did not catch it until I got to the airport.

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      • #4
        Re: riv concierge?

        Originally posted by astcell View Post
        At the Alexis Park I checked out and they gave me someone else's bag! I did not catch it until I got to the airport.
        Really, that wouldn't surprise me at all. As I said, I always chose not to stay there.

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        • #5
          Re: riv concierge?

          Originally posted by shrdlu View Post
          One suggests tipping upon leaving them with the bell captain (not usually the concierge, btw), and tipping again when picking them up. If you look suitably poverty stricken, $5 is probably okay each time, but an older and more prosperous person might tip more, depending on the number of bags and their contents.
          Excellent knowledge. How do I find the person, what phrase do I use and how do I find them again?

          I admit that I would NEVER have left my bags at the Alexis Park, but I should also add that I require more creature comforts than were available there (such as not having to be too close the the, ah, action, as it were). I never stayed there, even though it made running a contest somewhat inconvenient.
          Oh hell ya. I never would stay there, but I was once foolish enough to ship my wearable computer from them. It was teh suck. I ended up hiding in a closet at work, frantically on the phone with them. It ended up that *fedex* called ME and got it all straightened out pronto. I was pretty sold on fedex after that and some other positive interactions.

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          • #6
            Re: riv concierge?

            Originally posted by mfreeck View Post
            Excellent knowledge. How do I find the person, what phrase do I use and how do I find them again?
            When you check out, ask them (the desk agent) if you can leave bags with them. An acceptable tip is a dollar a bag when you drop them off and another dollar a bag when you pick them up again. If you have questions about where to pick-up your bags, just ask.
            --bc,

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            • #7
              Re: riv concierge?

              Originally posted by big chopper View Post
              When you check out, ask them (the desk agent) if you can leave bags with them. An acceptable tip is a dollar a bag when you drop them off and another dollar a bag when you pick them up again. If you have questions about where to pick-up your bags, just ask.
              --bc,
              Yay, thank you! Practical advice for the socially inept. :)

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              • #8
                Re: riv concierge?

                Originally posted by astcell View Post
                At the Alexis Park I checked out and they gave me someone else's bag! I did not catch it until I got to the airport.
                Are you serious? I had no idea they were so bad with luggage!

                The last year the con was at AP and I stayed there had to be the worst. I swear there were more insects INSIDE my hotel room then there was OUTSIDE.

                I still get the shivers remembering it.

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                • #9
                  Re: riv concierge?

                  I do this often when I'm in vegas. In Jan I checked out of the Wynn about noon, left my bags with the bell desk, and picked them back up 5am the next day for a 6am flight.

                  I've done this at the trop, sahara, mandalay bay, wyn, & the alexis without incident.

                  Lock your bags, and give a tip. $5 is fair IMHO if it's a regular bag and a briefcase/laptop case. The rule of thumb is $2 a bag as of several years ago. Honestly, I doubt tipping more will get you any more service or security.

                  If you're really worried about the laptop you can ask the main desk to put it in the safe and see what they say. Tip them if they do.

                  As a general rule of thumb, tip everyone.

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                  • #10
                    Re: riv concierge?

                    I check luggage all the time, but never check a laptop unless I really have to. For laptops you can go to the Managers Desk or the check in desk and they will have the manager or security at the safe check your bag. They copy your drivers license which is then attached to the bag, and then license is needed to retrieve the bag later.

                    In fact some bell desks are told to refuse electronics and forward the people to the manager or desk. Even the bell desk people will tell you straight out, checking a laptop isnt the greatest idea.

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                    • #11
                      Re: riv concierge?

                      Originally posted by [Syntax] View Post
                      Managers Desk or the check in desk and they will have the manager or security at the safe check your bag.
                      they'll do this with electronics but they get in a twist if you ask them about firearms i found out. i was told by the staff that there is essentially no safe way to keep your guns with you at the Riv. all they offer is the in-room safe which, aside from being a piece of crap, is way too small to hold any serious-sized piece of steel.
                      "I'll admit I had an OiNK account and frequented it quite often… What made OiNK a great place was that it was like the world's greatest record store… iTunes kind of feels like Sam Goody to me. I don't feel cool when I go there. I'm tired of seeing John Mayer's face pop up. I feel like I'm being hustled when I visit there, and I don't think their product is that great. DRM, low bit rate, etc... OiNK it existed because it filled a void of what people want."
                      - Trent Reznor

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                      • #12
                        Re: riv concierge?

                        Originally posted by Deviant Ollam View Post
                        they'll do this with electronics but they get in a twist if you ask them about firearms i found out. i was told by the staff that there is essentially no safe way to keep your guns with you at the Riv. all they offer is the in-room safe which, aside from being a piece of crap, is way too small to hold any serious-sized piece of steel.
                        Several Defcons ago, we stayed at the NY-NY... We were checking into the hotel and had the bellman take our bags at the valet drop-off. We got our room key, went up, and called for our bags. We got a sort of strange reaction on the phone, and 20 minutes later, our bags showed up with a bellman and a security thug. We were told they knew we had a firearm in one of our bags (we did, in a locked case) and that we would not be allowed to keep the firearm in our room.

                        My man was walked down to security to check the firearm into the hotel safe. He was told it was illegal to have a firearm on casino property. He was told he was the only civilian who had ever tried to stay with his gun. He had to go retrieve it after we checked out and he was watched the whole way to the door.

                        All in all, it was a pretty crappy experience - one that has led to us never staying at the NY-NY again and keeping the firearm(s) in a small bag that we do not give to the bellman.

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                        • #13
                          Re: riv concierge?

                          Originally posted by nous View Post
                          He was told he was the only civilian who had ever tried to stay with his gun.
                          Yeah, but he's not the only guy to take a gun into NY-NY.
                          http://www.lvrj.com/news/8427982.html
                          --bc,

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                          • #14
                            Re: riv concierge?

                            Originally posted by big chopper View Post
                            Yeah, but he's not the only guy to take a gun into NY-NY.
                            http://www.lvrj.com/news/8427982.html
                            --bc,
                            Sure, but this was, I believe, 2003, and he didn't take the gun out of the locked case or the locked case out of the bag.

                            Someone going nuts and injuring people is always tragic. It's absurd, however, to blame the tool used.

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                            • #15
                              Re: riv concierge?

                              Originally posted by nous View Post
                              illegal to have a firearm on casino property
                              absolute and utter shenanigans, from my understanding of the laws in NV. it may be against that particular institution's policies to have guests check in with firearms... but i do not believe there is any law in nevada regarding gaming establishments and weapons. they also have preemption doctrine on the books at the state level, prohibiting lesser jurisdictions (i.e. cities) from passing any additional laws or regulations concerning firearms.

                              unless the NY-NY hotel had a sign explicitly showing that firearms were prohibited, you would have been perfectly within the law to have your weapon(s) there, since the rented room was serving as your residence for your the duration of your stay.
                              "I'll admit I had an OiNK account and frequented it quite often… What made OiNK a great place was that it was like the world's greatest record store… iTunes kind of feels like Sam Goody to me. I don't feel cool when I go there. I'm tired of seeing John Mayer's face pop up. I feel like I'm being hustled when I visit there, and I don't think their product is that great. DRM, low bit rate, etc... OiNK it existed because it filled a void of what people want."
                              - Trent Reznor

                              Comment

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